(April 4, 2011) - ETS Launches New TOEFL® Customer Support Center for German Test Takers
Princeton, N.J (April 4, 2011) Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve German TOEFL® test takers.
The TOEFL Germany
Customer Support Center offers guidance and timely information for students
regarding the TOEFL test. The new center is accessible by phone toll-free
directly from Germany, Monday–Friday from 9 a.m.–5 p.m. Central European Time,
at 0800-181-6333. In addition, student inquiries can be sent
via e-mail to
TOEFLSupport4Germany@ets.org. The center is available to assist students
with identifying test preparation materials, locating test centers, obtaining
their score reports, ordering additional score reports and other pre- or
post-administration inquiries.
"We are pleased to
announce the TOEFL Germany Customer Support Center to support the growing number
of TOEFL test takers," commented Teresa Sanchez-Lazer, Executive Director of the
TOEFL Program. "The customer support center is a resource uniquely designed to
assist and support German students during the TOEFL testing process. From 2009
to 2010, there was a 10 percent increase in the number of TOEFL test takers in
Germany. We are committed to developing new resources, such as the customer
support center, to make the process easier and more efficient for the growing
number of German students taking the TOEFL test."
Students should
still contact the Regional Registration Center at 31-320-239-540
to register for the TOEFL test or to cancel a test registration.
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