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Home »  TOEFL News» Latest News & Events of TOEFL

News & Events of TOEFL



(February 9, 2011) - ETS Launches New TOEFL® Customer Support Center Specifically for Japanese Test Takers

Princeton, N.J  (February 9, 2011)

Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve Japanese TOEFL® test takers.

The TOEFL Japan Customer Support Center offers guidance and timely information for students regarding the TOEFL test. The new support center is available to assist students with identifying test preparation materials, locating test centers, obtaining their score reports, ordering additional score reports and other pre- or post-administration inquiries. The TOEFL Japan Customer Support Center is accessible by phone toll-free directly from Japan, Monday – Friday from 9 a.m. – 5 p.m. Japanese Standard Time, at 0120-981-925. In addition, student inquiries can be sent via e-mail to TOEFLsupport4japan@ets.org.

"We are pleased to announce the TOEFL Japan Customer Support Center," commented Teresa Sanchez-Lazer, Executive Director of the TOEFL Program. "The customer support center is a resource uniquely designed to assist and support Japanese students during the TOEFL testing process. We look forward to making the process easier and more efficient for Japanese students."

Students should still contact the Regional Registration Center at 81-3-5541-4800 to register for the TOEFL test or to cancel a test registration.

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