(February 9, 2011) - ETS Launches New TOEFL® Customer Support Center Specifically for Japanese Test Takers
Princeton, N.J (February 9, 2011)
Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve Japanese TOEFL® test takers.
The TOEFL Japan
Customer Support Center offers guidance and timely information for students
regarding the TOEFL test. The new support center is available to assist students
with identifying test preparation materials, locating test centers, obtaining
their score reports, ordering additional score reports and other pre- or
post-administration inquiries. The TOEFL Japan Customer Support Center is
accessible by phone toll-free directly from Japan, Monday – Friday from 9 a.m. –
5 p.m. Japanese Standard Time, at 0120-981-925. In addition,
student inquiries can be sent via e-mail to
"We are pleased to
announce the TOEFL Japan Customer Support Center," commented Teresa Sanchez-Lazer,
Executive Director of the TOEFL Program. "The customer support center is a
resource uniquely designed to assist and support Japanese students during the
TOEFL testing process. We look forward to making the process easier and more
efficient for Japanese students."
still contact the Regional Registration Center at 81-3-5541-4800
to register for the TOEFL test or to cancel a test registration.