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Home »  TOEFL News» Latest News & Events of TOEFL

News & Events of TOEFL

(April 21, 2011) - ETS Launches New TOEFL® Customer Support Center in Turkey to Accommodate Growing Number of Test Takers.

Princeton, N.J  (April 21, 2011)

In response to increasing interest from Turkish students regarding the TOEFL® test, Educational Testing Service (ETS) has announced a new, toll-free customer support center to serve test takers in that country.

The TOEFL Customer Support Center in Turkey offers guidance and timely information for students regarding the TOEFL test. Services include multi-lingual support and assistance to students in identifying test preparation materials, locating test centers, obtaining score reports, ordering additional score reports and other pre- or post-administration inquiries.

The new center is accessible by phone toll-free directly from Turkey, Monday—Friday from

9 a.m.-5 p.m. EET, at 00-800-1420-32020. In addition, student inquiries can be sent via e-mail to

"We constantly explore new ways to make the testing process easier and more efficient for TOEFL test takers," said Teresa Sanchez-Lazer, Executive Director of the TOEFL Program. "We believe the customer support center will foster new opportunities to directly engage with the growing number of Turkish test takers and address their questions pertaining to the TOEFL test. We look forward to the launch of this new channel of communication with test takers from Turkey."

Students should still contact the Regional Registration Center at 31-320-239-540 to register for the TOEFL test or to cancel a test registration.

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